GENERAL CONDITIONS OF SALE
The online purchase and sale contract means the distance contract, i.e. the legal transaction concerning movable goods and/or services concluded between a supplier, in this case Diamond Centre Ludovisi diED ED Ludovisi S. r.l. with registered office in Via Ludovisi 33, 00187 Rome Italy (hereinafter "the supplier"), and another natural or legal person (hereinafter "the customer") acting within the framework of their professional activity, within a distance sales system organized by the supplier which, for this contract, uses exclusively the technology of remote communication called "Internet".
All contracts, therefore, will be concluded directly through access by the customer to the website corresponding to the URL address www.diamondcentre.it, if following the indicated procedures and legal conditions described in the electronic commerce framework agreement that is an integral part of this contract, will conclude the contract for the purchase of goods and/or services.
The following are the conditions governing the sale of Diamond Centre Ludovisi diED
Diamond Centre Ludovisi diED Any new rules will be effective from the moment they are published on the site diamondcentre.it and they will refer to sales made from that point forward. We invite the customer to read these conditions carefully.
1. Terms of payment and delivery.
Diamond Centre Ludovisi diED The customer can choose between the payment and delivery conditions available on the site. Payment or delivery methods other than those indicated by the customer are not permitted. The products are sold at the prices indicated on the site, until these are modified; the prices are expressed in Euros, the payment will be made in the same currency.
If the sale is also aimed at EU countries, the amounts of duties and taxes will be borne by the recipient. Diamond Centre Ludovisi diED
2. Acceptance of orders.
In order to place an order you must be of legal age and be a registered user.
The orders received by Diamond Centre Ludovisi diED ED Ludovisi S. r.l. will be considered binding only if the customer receives confirmation from Diamond Centre Ludovisi diED Ed Ludovisi S. r. l. by e-mail that the entire process has been completed regularly: payment has been authorized and the products are available. The customer is invited to print the e-mail and keep it. If the customer does not receive the confirmation email within four (4) working days, he is invited to contact Diamond Centre Ludovisi diED info@diamondcentre.it.
None of the information contained on diamondcentre.it it can be considered as an offer, but it constitutes an invitation to offer.
If an order should exceed the quantities really available existing in stock, the supplier through the system will inform the customer that the order can be processed but in lower quantities. In no case will the supplier process a customer's order in quantities exceeding those requested.
3. Right of withdrawal.
If the customer should receive goods that are not intact, defective or damaged during transport, please immediately report the incident to Diamond Centre Ludovisi diED The products must, in this case, be returned to Diamond Centre Ludovisi diED The shipment of the products is, in this case, the responsibility of the sender.
As soon as the Diamond Centre Ludovisi WED Ludovisi Srl will have received the goods, will be checked and if all is respect what is written above, will proceed immediately to the replacement (if available) or refund of the sums paid for the same excluding the costs of shipping.
After 14 days from receipt of the goods, no complaints will be accepted, for products subject to customization the right of withdrawal is not applicable.
Where to send the product for return and who to contact? Follow in step 12.
4. Privacy.
Diamond Centre Ludovisi diED ED Ludovisi S. r.l. informs that Law 196/2003 guarantees that the processing of personal data is carried out in compliance with the rights, fundamental freedoms, as well as the dignity of natural persons, with particular reference to confidentiality and personal identity. Diamond Centre Ludovisi diED
The customer undertakes to declare his true identity, so as to be able to provide, in case of formal request by the Judicial Authority, the appropriate information to be able to prosecute any crimes perpetrated through the telematic tool.
Pursuant to Article 10 of the aforementioned law, Diamond Centre Ludovisi diED Where necessary for the execution of the contract Diamond Centre Ludovisi diED The provision of data is mandatory as necessary for the purpose of executing the contract.
With the following contract, the customer authorizes Diamond Centre Ludovisi WED Ludovisi Srl to send at your e-mail box information on events, discounts and promotional launch of products; we can then check, without disturbing the regular use of the service, the visits made to the Web sites belonging to a default catalog, compiled and updated by Diamond Centre Ludovisi WED Ludovisi Srl only in order to plan and customize the sending of e-mail service in the interest of the customer.
In any case Diamond Centre Ludovisi diED
In relation to the processing of data, the customer may exercise at the competent offices the rights provided for in Article 13 of Law 196/2003.
Diamond Centre Ludovisi diED
5. Terms of delivery and sending of the invoice.
Diamond Centre Ludovisi diED The ordered product will be delivered to the insured express courier. (N. B. pursuant to art. 6 d. lgs.185/99 the execution of the order must take place within 30 days from the order).
At the time of shipment, an invoice is issued to the registry corresponding to the registered customer. The invoice will include the costs of the products and ancillary costs (transport costs, insurance, etc.).
In no case will invoices be issued after the shipment of the material, nor to third parties other than the holder of the customer account that placed the order.
Diamond Centre Ludovisi diED ED Ludovisi S. r.l. will ship the products within 48 hours of receipt of payment, but will not be held responsible for any damage resulting from any delay occurred during transport.
6. Warranty and assistance.
Diamond Centre Ludovisi diED In the event that the customer should find an anomaly in the products, it is requested to communicate the incident within 14 days from the delivery of the product, in written form by registered letter with return receipt or telephone or telegram.
Diamond Centre Ludovisi diED ED Ludovisi S. r.l. guarantees that the products comply with Italian and European Union (EU) regulations applicable to them and the United Nations resolution regarding the kimberl Proc
For any assistance please contact Customer Service at: info@diamondcentre.it.
7. Authorisation.
By filling in the appropriate space on the website, the customer authorizes Diamond Centre Ludovisi WED Ludovisi Srl to use their credit card to debit your bank account for the total amount shown, as the cost of the purchase made online. All the procedure is done through a connection protected by Banca UBI, owner of the online payment service.
8. Accountability.
Diamond Centre Ludovisi diED Ludovisi S. r.l. does not assume any responsibility for disruptions due to force majeure such as accidents, strikes and/or lockouts, natural events or other similar events that prevent, in whole or in part, to execute the contract within the time agreed.
Diamond Centre Ludovisi diED ED Ludovisi S. r.l. will not be held responsible to the customer, its assignees or third parties for damages, losses and costs incurred as a result of the non-execution of the contract for the reasons mentioned above, having the aforementioned subjects entitled only to the refund of the price paid.
Likewise Diamond Centre Ludovisi diED Ludovisi S. r.l. will not be held responsible for any fraudulent or illicit use that may be made, by third parties, of credit cards, cheques and other means of payment, at the time of payment of the purchased products. In case of delay or non-timely delivery of the products at the agreed time for which Diamond Centre Ludovisi diED
9. Obligations of the buyer.
Once the online purchase procedures have been completed, the customer undertakes to print and preserve these general conditions which, moreover, he will have already viewed and accepted, as an obligatory step in the registration and purchase process, as well as the specifications of the product being purchased and this in order to fully satisfy the condition referred to in articles 3 and 4 of Legislative Decree no. 185/99.
10. Applicable law and jurisdiction.
All contracts concluded with Diamond Centre Ludovisi diED diamondcentre.it it is subject to Italian jurisdiction.
The customer who declares to have read and expressly approve, pursuant to and for the purposes of articles 1341 and following of the Civil Code, the content of points 7-8-9-10 (Applicable Law and jurisdiction), can continue in the transaction via the internet, clicking ACCEPT at registration ad diamondcentre.it.
11. Claim
Any errors in shipments or lack of material must be reported in writing. Even in the presence of intact packaging, the goods must be verified within 14 calendar days of receipt. Any anomalies arising from transport damage, must be reported in writing by registered mail with return receipt to Diamond Centre Ludovisi diED info@diamondcentre.it detailing the damage found and affixing" subject to intact package control " or "subject to damaged package control" on the courier's transport document. Any reporting beyond the aforementioned terms, will not be taken into account. Any defects or hidden anomalies must be reported in writing using the form downloadable from the site in the section "RMA-Assistance and repairs" and shipped with tracking code (Tracking):
Diamond Centre Ludovisi di Lud
Via Ludovisi n°
00187 Rome (RM)
or by sending an email to: info@diamondcentre.it.
12. Returns of Goods
The return of goods must be requested in writing via the dedicated option in the order history section of your account. The reasons for the return and the purchase reference of the goods must be indicated. The goods to be returned must be in perfect condition, complete with all accessories, in the original packaging and shipped free to the address below, the direct costs of returning the goods will be borne by the customer.
To exercise the right of withdrawal, the customer is required to inform us (Enter the name, geographical address and, if available, telephone number and e-mail address) of his decision to withdraw from this contract by means of an explicit statement (for example, a dedicated form in the order history section of the customer account or e-mail).
Shipping address and contacts:
ED Ludovisi S. r. l.
Via Ludovisi n°33, 00187 Rome (RM)
Email: info@diamondcentre.it.
Tel. +39 06 42016995 - Cell. + 39 347 5290055
Open from 10:00 to 18:00 from Monday to FridayI
13. Registration
Thanks to registration you can use the services of www.diamondcentre.it, online purchase and home delivery of the product.
After providing the few required data, you will receive the confirmation email of enabling the account.